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Melanie's Medleys Return Policy

As our products are perishable, all food sales are final.

Melanie’s Medleys will be happy to replace any item(s) in the unlikely event that they might be damaged or spoiled during transit. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives. If product arrives damaged or spoiled, please email info@melaniesmedleys.com immediately with as much information and photos as possible. Without photos, we will not be able to replace the items in your order that arrived damaged or spoiled.

Melanie’s Medleys is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package via the shipping method selected at checkout. Refunds for damaged goods can only be credited to the originating credit card.

If you order is delayed in transit due to weather conditions or conditions out of our control, and temped product is not between 34-38F, we will replace your order in its entirety and will reship at no cost to you via your original chosen shipping method. If another shipping method is preferred, you will be responsible for the shipping cost.

We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS, FedEx or USPS), but this, of course, is out of our control. To enjoy the full flavor and freshness of our products, we urge you to make the necessary arrangements beforehand. If your order is returned to us because of an incorrect address provided by you, because of its perishability, we must dispose of the contents of the order and you will not be refunded.

For more information, please contact us at 888-321-3667 7:00am-4:00pm ET Monday - Friday.

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“Work hard during the day and unwind at night. Eat chocolate chip pancakes when your heart wants it and drink green juice when your body needs it. Live and love. Move and stay still. Aim for balance.”